I was so excited when I found out I was reviewing this product as my partner is about to head overseas for two months and I was looking for a little sentimental keepsake before he left - and what could be better! In no time, I received the first package with 2 mould-making kits and a set of instructions. I must admit, we had a great time making our fingerprint moulds - even if it was a little stressful, as you have to be quick before they harden!! I sent it off and in less than a week I received back my beautiful silver heart necklace with our finger prints very clearly imprinted into it. It's absolutely gorgeous and is certainly a talking point at work! I love how it is subtly personalised and I can imagine it is something we'll be able to show our kids in many years to come. Great service - came very quickly and also received updates from Laura (owner of Little Silver Prints, I presume!) so I knew exactly when it would arrive.